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Are You Tired of Trying to Solve Your IT Problems on Your Own? Let Us Help.
Help Desk Services – Could the Right IT Support Team Keep Your Business Technology on Target?
The right IT support team can help your business to reap many rewards.
We provide answers to everyday IT questions and more complex advice for executive decision making.
Most companies start out thinking that managing their own IT in-house is the way to go. Unfortunately, it isn’t long before business owners realize that they’ve bitten off more than they can chew.
Why is that?
Though you hired the very best people in their field, they were chosen for their business acumen, not their ability to come up with tech answers.
Your strengths lie in handling the day-to-day details and visionary planning of your business. You don’t have the time, energy, or interest to devote to understanding your IT infrastructure well enough to prevent problems and implement the correct tools to maintain productivity.
Without IT answers and troubleshooting, your business never maximizes the potential of its business technology.
Conduit Technical Services offers two different levels of help desk support to its valued clients. Whether you select remote support from our office staff who are available to you from 8-5 daily or more comprehensive care with our 24/7 Help Desk package, our expert technicians will respond to your call quickly, employing the solutions you need to get and keep your systems running optimally.
We won’t rest until your IT issue is solved to your satisfaction.
How Does Help Desk Support Work?
Conduit Technical Services offers several different ways that customers can create tickets when they need assistance.
Our easy to use online portal enables you to connect with our support staff with just the click of a mouse.
Need to talk to a person?
Why not call our office directly?
Our team of local, Kansas City technicians is available to take your call when you need them.
Once given a clear picture of the problem you are facing, we can get right to work to provide answers or address and resolve the issue.
No more lingering at the bottom of a busy break/fix repair technician’s queue line while your business productivity plummets.
And you can say goodbye to expensive and unexpected repair bills too!
With Help Desk Support from Conduit Technical Services, you can have fully functioning IT assets that are optimized and maintained to keep your business on task all the time.
Dylan has been such a help to our company. He never makes you feel bad about asking for help (I am NOT tech savvy and have surely asked some stupid questions!). Our issues have all been resolved quickly and the billing was extremely fair. I highly recommend Conduit's services.
They were very quick to respond and helpful with our Data solution. I would highly recommend them.”